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Privacy Policy

We are committed to ensuring that your privacy is protected and that our services respect your privacy (especially in compliance with the Data Protection Act 1998 - referred to as "the Act").

This Privacy Policy explains how we use the information we may collect during the course of your use of our Website, Apps, Mobile Websites or Equivalent Services that we provide.

By using our Website (, Apps, Mobile Websites or Equivalent Services you consent to the Company (Cards In The Post Ltd) using the information we collect about you. You should read our Terms and Conditions (which are even longer than this Privacy Policy). Using our Services constitutes agreement to our Terms and Conditions, and you should not use our Services if you do not agree to our Terms.

For the purposes of the Data Protection Act 1998, the data controller is Cards In The Post Ltd (Company Number 08043157). We may from time to time use data processors, who are not employees, agents or otherwise connected with us, with whom we have an agreement to process your data.

Your privacy is protected, as is the privacy of recipients of your cards

We will never use your information to send you marketing content without your permission.

We will never send any marketing content to any third party recipients of any Products ordered via our Services (such as the recipients of postcards that you have created using our Website, Apps, Mobile Website or Equivalent Services). We will not use this information for anything other than providing the service for which the information was supplied.

You have the right to ask us not to process your personal data. We will usually make it clear to you what we intend to do with your data before we collect it, or if we intend to disclose your information to any third party. You can also exercise the right to ask us not to process your personal data at any time by contacting us by email at (Note that some of our Services will not be available unless you consent to the use of certain elements of personal data.)

The type of information we collect and how we may use it

We may collect information including but not limited to the following:

a. Your name;

b. Your email address;

c. The name and address of any recipients of Products ordered by you;

d. Images and textual content used by you in creating and ordering Products;

e. Details of your visits to our Website, Apps, Mobile Website or Equivalent Services;

f. Details of any Products ordered;

g. Transactional information in relation to order fulfilment.

Where necessary, the information collected is transmitted in a secure manner to third parties (such as Paypal) in order to fulfil your orders for Products or Services.

We collect and use personal information for the following reasons:

a. Administer or otherwise carry out our obligations in relation to any agreement that you may have with us.

b. Anticipate and resolve problems with our Services.

c. Carry out market research and the tracking of sales.

d. Create and inform you of products and services provided either by us or by carefully selected third parties that you may be interested in, only in those cases where you have consented to be contacted for such purposes and allow Data Processors to do the same.

Subject to the terms and conditions of this Privacy Policy, we protect all personal and financial data from being disclosed to any third parties except when required by law. In addition, we may use your information to assist in the prevention of unlawful activities e.g. intellectual property rights infringement, money laundering or activities which threaten our Services or is adverse to your or our interest.

We may also use aggregate information and statistics, (but, which will not contain your identifying information) for the purposes of monitoring your usage of the Website in order to help us to develop the Services we offer. We may provide such aggregate information to third parties.

We may collect information which is based upon your behaviour and navigation on the Website, Apps, Mobile Website or Equivalent Services. This information allows us to carry out internal research on the users' interest, demographics and behaviour so that we can better understand, and in turn provide better information, products and services to you and other customers or members.

We may also wish to provide you with information about special features of our Services that we consider may be of interest to you.

Your rights

We will not disclose any personally identifiable information without your permission unless:

a. We are legally entitled to do so (for example, pursuant to a court order or for the purposes of prevention of crime or fraud). You will be treated as having given your permission for disclosures referred to in this policy.

b. We are in negotiations with a third party for the sale or purchase of any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

c. We, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.

d. To enforce or apply our terms and conditions and other agreements; or to protect our rights, property, safety, customers, or others.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorised access and improper use. We will continue to update these measures as new technology becomes available.

Use of cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration.

We may store some information on your computer when you visit the website. This information facilitates your use of the website, and helps to ensure that you do not need to start from scratch on each visit. The information may be stored in a cookie which is required for e-commerce facilities to function. You can set your browser to notify you when you receive a cookie, which allows you to choose whether or not to accept it, however switching off cookies may result in the website having dramatically reduced functionality including, but not limited to, being able to make purchases via the site. We do not have any control over cookies which our advertisers or branded partners may use on the website.

You are free to decline or delete any cookies associated with our Services - refer to your Internet browser's help files for how to do this. There is usually an option to disable or delete cookies in your browser's Preferences section.

Protecting your information

We cannot be held responsible for the security of the Internet as an information medium, and nor can we be held responsible for any changes to the Internet, devices for accessing the Internet, or third party technologies using the Internet which may affect the security of your information. Always take care when revealing personal information on the Internet.

Updating your information

If any of the information you have provided has changed (such as a change to your email address), then please inform us via email at, and we will endeavour to update our records accordingly.

Other considerations

Owing to the global nature of the Internet, the information you provide may be transferred via countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this Privacy Policy. By accepting the Terms and Conditions related to our Services, you consent to these transfers.

This Privacy Policy applies only to the Services provided by Cards In The Post Ltd. If you follow a link to a different website, please note that you are not protected by this Privacy Policy.

We reserve the right to amend this Privacy Policy from time to time as we deem it necessary. In such event, we will post such changes on this Website.

If you have any queries or comments about this Privacy Policy (or any other issues!) please send an email to